Returns and Refund Policy
Returns
All sales are final. Please make sure to double-check our size guide before ordering! If you need help with sizing, don’t hesitate to email us at sales@elizajameskids.com.
FINAL SALES: All sales of gift certificates, monogrammed items, and items marked as SALE or CLEARANCE are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.
Returning Gift Certificates
Gift certificates cannot be returned for exchange, credit, or refunds.
Returning Sale or Clearance Items
Sale or clearance items cannot be returned for exchange, credit, or refunds.
Returning Personalized Items
Personalized items are not refundable due to the highly customized nature of the product. We will accept returns on personalized clothing if we made an error in the customization of your product. We are not responsible for any typographical errors entered at the time of purchase. If you have any issues with your order, please contact us at sales@elizajameskids.com.
Issues With Your Order?
If you have any issues with your order, please contact us within seven (7) days of delivery via email: sales@elizajameskids.com.